«The language of the younger generation has the brutality of the city and an assertion of threatening power at hand, not to come. It is military, theatrical, and at its most coherent probably a lasting repudiation of empty courtesy and bureaucratic euphemism.»

«Over-seriousness is a warning sign for mediocrity and bureaucratic thinking. People who are seriously committed to mastery and high performance are secure enough to lighten up.»

«We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.»

«Many Americans today, just as they did 200 years ago, feel burdened, stifled, and sometimes even oppressed by government that has grown too large, too bureaucratic, too wasteful, too unresponsive, too uncaring about people and their problems. I believe we can embark on a new age of reform in this country and an era of national renewal, an era that will reorder the relationship between citizen and government, that will make government again responsive to people, that will revitalize the values of family, work, and neighborhood and that will restore our private and independent social institutions.»