In my opinion, Dell computers is one of the best managed companies in the world for one very simple reason; the management had the wisdom to listen to their subordinates and "change their ways" so to speak before they lost their best assets, their employees. One of the keys to successful leadership and management is the ability to listen to and accept criticism and react to it accordingly. That is to say that if the …showed first 75 words of 1162 total…

…showed last 75 words of 1162 total…challenged on every decision they make, is a great testament to their communication skills. Not to mention the fact that as busy as Michael Dell is, he still allots one hour in the morning and one hour in the evening to strictly answering emails, which can come from any and every employee he has, demonstrates his willingness to communicate with his employees and listen to any suggestions for improvements that any of them may have.