Total Quality Managament what is Tqm and how can it be implemented in industry today uses japanese examples

Title: Total Quality Managament what is Tqm and how can it be implemented in industry today uses japanese examples
Category: /Business & Economy/Management
Details: Words: 4466 | Pages: 16 (approximately 235 words/page)
Total Quality Managament what is Tqm and how can it be implemented in industry today uses japanese examples
In society today quality plays an important role in customer satisfaction. A classic example of customer's being discouraged due to poor quality would be the case of Skoda cars. In the 80's and early 90's Skoda was known for it poor quality and this in turn affected both the brand image and also sales of the company. Once the Volkswagen Group overtook it in 1994, strategies have been implemented to put quality back into the product …showed first 75 words of 4466 total…
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