Tools and Techniques "We face problems of one type or another every day of our lives" (Robertson, 2001, p. 3). What we are going to wear to work, whether or not we are going to go out for dinner, who to call for a babysitter, the list goes on. There are several tools and techniques that can be used to solve a problem. This paper will define the Affinity diagram as well as an application example. This …showed first 75 words of 768 total…

…showed last 75 words of 768 total…to a problem. References: Cowley, M., Domb, E. (1997). Beyond Strategic Vision: Effective Corporate Action with Hoshin Planning. Retrieved March 12, 2006 from www.googleprint.com. DeJanasz, S.C., Dowd, K.O., & Schneider, B.Z. (2002). Interpersonal Skils in Organizations. University of Phoenix rEsource. Robertson, I.S. (2001). Problem Solving. Retrieved March 12, 2006 from www.googleprint.com. Scholtes, P.R., Joiner, B.L., & Streibel, B.J. (2003). The Team Handbook. Third Edition. Retrieved March 12, 2006 from www.googleprint.com.