Organisations do not have to fully utilise Empowerment to achieve successful results.
Title: Organisations do not have to fully utilise Empowerment to achieve successful results.
Category: /Business & Economy/Management
Details: Words: 2947 | Pages: 11 (approximately 235 words/page)
Organisations do not have to fully utilise Empowerment to achieve successful results.
Category: /Business & Economy/Management
Details: Words: 2947 | Pages: 11 (approximately 235 words/page)
Organisations do not have to fully utilise Empowerment to achieve successful results.
Author Neil Cogdell
20th April 2004
Summary
An issue facing organisations post downsizing and delayering is how to maintain successful operations with a reduction in staff. Empowerment is one process widely used to achieve this. In order to prove empowerment does not have to be fully applied three organisations will be discussed and their successful application of empowerment will be shown.
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online) Customer Focused Empowerment Pays at Ritz-Carlton. Available from http://www.serviceexcellence.co.uk/ritz.shtm (Accessed 7th April 2004).
Virgin Mobile Website (Online). Available from http://www.virginmobile.com/mobile/media_centre/media_newsarchive.jsp (Accessed 11th April 2004)
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