Executive Summary The use of non-verbal cues and how we communicate with each other is discussed. Much of today's communication is done non-verbally. A 1969 study by Dr. Moravian from Stanford University proved communication was 93 percent non-verbal and only 7 percent the actual words you use. Differing aspects of the use of body-language are discussed and the cues that one may interpret to help understand what is trying to be communicated. Discussion on the effects culture plays …showed first 75 words of 1690 total…

…showed last 75 words of 1690 total…v72 i6 p19(6) was electronically retrieved July 8, 2005 from http://0-web4.infotrac.galegroup.com.topcat.switchinc.org/itw/infomark/216/465/70033232w4/purl=rc1_ITOF_0_A105477699&dyn=7!xrn_14_0_A105477699?sw_aep=switch_csc Pappas, J. (2003) American Salesman, A tale of two stores. was electronically retrieved July 8, 2005 from http://0-web4.infotrac.galegroup.com.topcat.switchinc.org/itw/infomark/216/465/70033232w4/purl=rc1_ITOF_0_A105989229&dyn=7!xrn_11_0_A105989229?sw_aep=switch_csc <Tab/>