This essay is based on one of Australia's leading insurance company 'NRMA'. NRMA faced demutualization in August 2000, and went from a mutual company into a company which is owned by the company itself, this is called demutualization. Topics such as ethics, social responsibilities as well as the company's decision-making will be discussed and critically analysed. NRMA Insurance has been one of Australia's leading insurance companies for decades, they have provided services for over 80 years and …showed first 75 words of 2107 total…

…showed last 75 words of 2107 total…April 2005 http://www.accord.org.au/social/infobriefs/demutualisation.html NRMA Website on demutualization viewed on 4th April 2005 http://www.shift.nrma.com.au/member_centre/company_profile/demutualisation/index.shtml NRMA, 2001 Bridge Toll Increase not welcome viewed on the 6th April 2005 http://www.mynrma.com.au/releases2001_011218d_1.asp Stoner James A.F <Tab/>1982<Tab/>Management 2nd edition Englewood Cliffs<Tab/>London