Page 1 Instant Messenger in the Workplace With the success and advancement of instant messenger services, there has been a rise in users and it has now become a mainstream form of communication like email. Being that instant messenger services have made a transition from recreational home use to a more professional use in the work place, I have set out to answer the question "Will instant messenger service increase or decrease efficiency in the workplace?" …showed first 75 words of 802 total…

…showed last 75 words of 802 total…not be useful, but as far as I can tell, I believe that it would definitely increase efficiency in the workplace. Instant messenger my not be the defining moment for business communications but it does offer business another efficient way to communicate! Page 4 References: Friedman, B. (2004) "How is IM changing the way members of organizations communicate?" From:www.blairffriedeman.blogspot.com/ Thomas, K. (2004) "Instant Messaging and Its Role in Organizations" From:www.kwellst.blogspot.com/