Organizational Behavior Importance The belief that a company's success is a result of the technical ability of its workforce has many implications. Employees that possess these 'hard skills' are essential to the development and bottom-line of a company. However, I believe that organizations who invest in increasing people skills or 'soft skills' will grow into successful businesses. This practice of organizational development of 'putting people first' has been proven to stimulate employees to reach their …showed first 75 words of 1203 total…

…showed last 75 words of 1203 total…workforce, increased choices available to customers, and downsizing, employees need to handle more work and greater responsibilities (Connolly, 2003). These essential hard skills must be supported by soft skills that enable managers and employees to be able to communicate with skill. It is the employee that can make or break the business. Therefore, in today's economy, if a business is not investing into the soft skills of their workforce, they are working themselves out of business.