Business people today face an increasing range of culturally diverse situations. To ensure success in business, many organizations are using cross-cultural training to improve their manager's cross-cultural effectiveness and enhance their communication skills. In a diverse workplace there are many cultures collide. Many culture norms influence a manager's behavior and subsequent reactions (Gardenswartz L. and Rowe A., 2001). "Culture is behind our behavior on the job. Often without our realization, culture influences how close we stand, …showed first 75 words of 1622 total…

…showed last 75 words of 1622 total…-840 Tsui, K.L. 2004 Interview: Mr. David Nip , Production Co-ordinator, 28 December 2004, MIBT, unpublished, Melb, Vic. (Appendix 1) Bibliography Estienne M., 1997, 'The art of cross-cultural management: "an alternative approach to training and development", European Industrial Training, vol 21, no. 1, pp14-18 Blassingame K. M., 2002, 'Strangers in strange lands', Employee Benefits News, pp. 31-32 Mead R., 1994, International Management: Cross-Cultural Dimensions, Blackwell Publishing, Vic Hodgetts R. M. and Luthans F., 2000, International Management: Culture, Strategy and Behavior, McGraw-Hill Higher Education, USA